Project Management

Expert support for your critical technical projects.

Missing a project deadline by days or weeks? Closing projects but not achieving your business objectives? These scenarios can significantly impact your organization’s project budget, generate unwanted business disruptions, and create unnecessary risk.

At SMS UK, our professional team of Project Managers is available to support the many variables associated with your complex technical projects. Our extensive experience helps your organization avoid common pitfalls and remove project roadblocks. Our Project Management team will care of all aspects of your project, including:

Project plans and timelines
Resource scheduling
Project execution
Stakeholder communications
Budget management
Ongoing maintenance

IT project types may include:

Network implementations and upgrades
SD-WAN deployments
Secure cloud data migrations
Phone system implementations and upgrades
Custom software development
Software implementations and integrations
Business process definition & deployment
New office and office relocation moves
Software solution assessments
And more.

We are adept at right-sizing our project management approach and processes to fit the needs of our clients. Our goal is to provide you with a comprehensive project execution strategy that reduces your project risk factors and achieves your desired business outcome.

How it works

Fully customised solutions

We listen closely to your needs and recommend a solution based on your scope, budget, time-frame and in-house capabilities. We also consistently meet with all relevant stakeholders to ensure that what we are delivering is in keeping with your expectations.

End-to-end project management

As soon as we are engaged you will receive a dedicated project manager, who will immediately reach out to you to explain the next steps and host a kick-off meeting. Your project manager will ensure everyone is aligned regarding the scope and the outcomes, and will identify all prerequisites as early as possible so everyone can hit the ground running and will continue driving results through to completion.

Rigorous processes

Our project management methodology includes five distinct phases: initiation, definition, planning, execution, and control and delivery. At the start of every project, we conduct design workshops, in which we verify all of the requirements for each stakeholder while walking through the solution. We then commence a detailed design activity, in which all documents are peer-reviewed and agreed and signed-off by customer stakeholders.

Quality control

We work diligently to ensure that all major parts of a project, from smallest to largest, have their own process map. Technical elements are tested in a lab environment and perfected prior to being installed on-site. And everything we learn from our experience with different pieces of technology is also reverse-engineered into our processes.

Scope management

We implement effective change control processes in order to minimise the impact of scope creep – yet ensure any vital improvements or additions are incorporated in the best way possible. We consider and report on the impact to other elements of the project and specifically analyse the effect on cost and time-frame.

Clear project hand-over

At the completion of the project, we will provide a thorough handover of all project documentation and training, and ensure your internal team have the skills to perform any necessary maintenance on an ongoing basis.